1 Introduction
This Privacy Policy ("Policy") applies to MMB88 ("Platform", "we", "us", "our"), the online casino and sports betting platform operated at mmb88.cam. It governs our collection, use, disclosure, retention, and protection of personal data belonging to users ("you", "User", "Player") who access or use any part of the MMB88 platform and its associated services.
MMB88 operates primarily to serve players in Malaysia. All data processing activities described in this Policy are carried out in accordance with applicable data protection legislation and the privacy principles of transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.
By registering an account, making a deposit, or otherwise engaging with any service on the MMB88 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
🔒 Our Commitment: MMB88 does not sell, rent, or commercially trade your personal data to any third party for their independent marketing purposes. Your data is used solely to operate, secure, and improve the MMB88 platform and your experience on it.
2 Definitions
For the purposes of this Privacy Policy, the following terms shall have the meanings ascribed below:
Any information relating to an identified or identifiable natural person, including but not limited to name, identification number, location data, email address, financial information, or any combination of data that could reasonably identify an individual.
MMB88, being the entity that determines the purposes and means of processing personal data collected through the platform.
Any third party that processes personal data on behalf of MMB88, such as payment service providers, KYC verification partners, and cloud infrastructure providers.
Any operation performed on personal data, including collection, recording, organisation, storage, adaptation, retrieval, use, disclosure, erasure, or destruction.
A freely given, specific, informed, and unambiguous indication of the data subject's agreement to the processing of their personal data for one or more specified purposes.
Know Your Customer — the identity and address verification process mandated for regulatory compliance, including anti-money laundering (AML) and responsible gambling obligations.
A small text file stored on your device by a web browser when you visit the MMB88 platform, used for session management, preference storage, and analytics purposes.
3 Data We Collect
MMB88 collects personal data across the following categories, depending on how you interact with our platform:
| Category | Examples of Data Collected |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued identification number, passport or MyKad copy |
| Contact Data | Email address, Malaysian mobile phone number, residential address (including city — e.g., Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam) |
| Account Data | Username, encrypted password, account preferences, communication settings, self-exclusion status |
| Financial Data | Bank account details, eWallet identifiers (Touch 'n Go eWallet, Boost, GrabPay), FPX or DuitNow reference information, transaction history in MYR |
| Transaction Data | Deposit amounts, withdrawal requests, wager history, bonus redemptions, casino game activity, sports bet records |
| Technical Data | IP address, browser type and version, device type, operating system, session timestamps, referring URL |
| Usage Data | Pages visited, features used, time spent on platform, game preferences, betting patterns |
| Communications Data | Records of live chat interactions, support ticket content, email correspondence with our customer service team |
Sensitive Data: MMB88 does not intentionally collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless directly necessary to fulfil responsible gambling obligations (e.g., processing a self-exclusion request linked to a diagnosed gambling disorder).
4 How We Collect Data
We collect personal data through the following means:
- Direct interactions: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
- Automated technologies: Technical and usage data collected automatically when you access the platform, including via cookies, web beacons, server logs, and similar tracking technologies.
- Third-party sources: Data received from payment service providers (such as eWallet operators and FPX intermediaries), identity verification agencies, fraud prevention services, and analytics partners — where such providers are permitted to share that information with us.
- Publicly available sources: Publicly accessible information used for the purposes of fraud detection, due diligence, and regulatory compliance.
5 Data Processing
MMB88 processes your personal data for the following specific purposes:
5.1 Account Management
To create, maintain, and administer your MMB88 account, including verifying your identity, processing deposits and withdrawals, and managing your betting wallet denominated in Malaysian Ringgit (MYR).
5.2 Service Delivery
To provide access to casino games, live dealer tables, sports betting markets (including EPL, Liga Super Malaysia, UFC, and other markets), and all other features of the MMB88 platform.
5.3 Regulatory Compliance
To comply with applicable anti-money laundering (AML) obligations, responsible gambling requirements, age verification mandates (21+ minimum age enforcement), and any other legal or regulatory duties to which MMB88 is subject.
5.4 Fraud Prevention & Security
To detect, investigate, and prevent fraudulent activity, unauthorised account access, bonus abuse, collusion, and other security threats to the platform and its users.
5.5 Customer Support
To respond to your enquiries, resolve disputes, and provide ongoing account support via live chat and email, operating on Malaysia time (GMT+8).
5.6 Platform Improvement
To analyse usage patterns, test new features, and improve the overall performance, reliability, and user experience of the MMB88 platform.
5.7 Marketing Communications
To send you promotional offers, personalised bonus notifications, and relevant platform updates, where you have provided consent to receive such communications. You may withdraw consent at any time by updating your account notification preferences.
6 Legal Basis for Processing
MMB88 processes your personal data on one or more of the following legal bases:
- Contractual necessity: Processing required to perform the contract between you and MMB88, including account registration, payment processing, and service delivery.
- Legal obligation: Processing necessary for MMB88 to comply with applicable laws and regulatory requirements, including KYC/AML checks and responsible gambling obligations.
- Legitimate interests: Processing carried out in pursuit of MMB88's legitimate business interests — such as fraud prevention, platform security, and service improvement — where such interests are not overridden by your privacy rights.
- Consent: Processing for purposes such as marketing communications, where your prior consent has been obtained. You have the right to withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
7 Data Sharing & Disclosure
MMB88 does not sell or commercially exploit your personal data. We may share your data with the following categories of third parties, strictly for the purposes described in this Policy:
- Payment service providers: Including operators of Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and banking partners such as Maybank, CIMB, and Public Bank — to process deposits, withdrawals, and refunds.
- Identity verification providers: Third-party KYC and AML service providers who assist in verifying user identity and screening against sanctions or watchlists.
- Fraud prevention services: Specialist providers used to detect and prevent fraudulent transactions, account takeovers, and platform abuse.
- Cloud infrastructure providers: Third-party hosting and cloud computing providers who store platform data on our behalf under strict data processing agreements.
- Analytics providers: Aggregated and anonymised usage data may be shared with analytics platforms to assist in platform improvement. No personally identifiable information is shared for this purpose.
- Regulatory and law enforcement authorities: Where required by applicable law, court order, or regulatory directive, MMB88 may disclose personal data to competent authorities.
All third-party data processors engaged by MMB88 are bound by contractual data processing agreements that prohibit any use of your personal data beyond the scope of their designated service function.
8 Data Retention
MMB88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations.
- Active accounts: Personal data is retained for the duration of your account relationship with MMB88.
- Closed accounts: Following account closure, MMB88 retains identity and transaction records for a minimum period as required under applicable AML and financial record-keeping regulations. This is typically a period of five (5) to seven (7) years from the date of account closure.
- Support communications: Records of customer support interactions are retained for a period of three (3) years to facilitate dispute resolution and service quality review.
- Marketing data: Where you have opted in to marketing communications, your contact preferences are retained until you withdraw consent. Upon opt-out, your details are suppressed from future campaigns.
Where retention is no longer legally or operationally necessary, personal data is securely deleted or anonymised in a manner that prevents re-identification.
9 Cookies & Tracking Technologies
The MMB88 platform uses cookies and similar tracking technologies to deliver a functional, secure, and personalised experience. The following categories of cookies are in use:
- Strictly necessary cookies: Essential for the operation of the platform, including session authentication, security token management, and load balancing. These cannot be disabled without impairing platform functionality.
- Functional cookies: Used to remember your preferences, such as language settings, account display options, and notification choices, to personalise your experience on return visits.
- Analytics cookies: Used to collect anonymised, aggregated data on how users interact with the platform — including pages visited, features used, and session duration — to inform platform improvement decisions.
- Security cookies: Used to detect and prevent fraudulent activity, including bot traffic, credential stuffing, and session hijacking attempts.
You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some platform features.
⚠️ Note: MMB88 does not use third-party advertising or cross-site tracking cookies. No cookie data collected on our platform is shared with advertising networks or used for behavioural profiling beyond the MMB88 platform.
10 Data Security
MMB88 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and the MMB88 platform.
- Encrypted storage of sensitive data, including financial information and identity documents, using industry-standard encryption algorithms at rest.
- Multi-factor authentication (MFA) available for account login, providing an additional layer of protection against unauthorised access.
- Access controls: Strict role-based access controls limiting internal staff access to personal data on a need-to-know basis.
- Regular security audits and penetration testing conducted by independent security specialists.
- Incident response procedures in place to detect, contain, and notify affected parties in the event of a confirmed data breach.
While MMB88 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect any unauthorised use of your account.
11 User Rights
Subject to applicable law and regulatory restrictions, you have the following rights in relation to your personal data held by MMB88:
- Right of Access: You may request a copy of the personal data MMB88 holds about you, along with information about how it is used and with whom it is shared.
- Right to Rectification: You may request the correction of any inaccurate or incomplete personal data held about you. Where possible, you may update certain details directly through your account settings.
- Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to overriding legal retention obligations (such as AML record-keeping requirements).
- Right to Restrict Processing: You may request that MMB88 restrict the processing of your personal data in certain circumstances, such as while the accuracy of the data is being contested.
- Right to Data Portability: You may request that MMB88 provide your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
- Right to Object: You may object to the processing of your personal data where it is based on legitimate interests, or withdraw consent where processing is based on consent.
- Right to withdraw marketing consent: You may opt out of marketing communications at any time by updating your notification preferences within your account settings.
To exercise any of the above rights, please contact our Data Privacy team using the details set out in Section 14 (Contact Us) below. We aim to respond to all data rights requests within thirty (30) calendar days. Where a request is complex or involves a high volume of data, we may extend this period by a further thirty (30) days, with prior notice to you.
Please note: Some rights may be restricted or overridden where MMB88 has a legal obligation to retain or process your data — for example, to comply with AML regulations or to defend against a legal claim. In such cases, we will inform you of the applicable restriction.
12 Children's Privacy
The MMB88 platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or store personal data from individuals below this age threshold.
All account registrations are subject to age verification. Where MMB88 discovers or has reasonable grounds to suspect that an account has been created by a person under 21 years of age, the account will be immediately suspended, all deposits will be returned to the original payment source, and any associated winnings will be forfeited.
If you are a parent or guardian and believe that a minor under your care has registered an account on MMB88, please contact our support team immediately using the details in Section 14.
13 Policy Amendments
MMB88 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform operations. The date of the most recent revision is displayed prominently at the top of this page.
Where changes are material — meaning they affect your rights or significantly alter how we use your personal data — MMB88 will notify registered users through the platform interface or via the email address associated with your account prior to the changes taking effect.
Your continued use of the MMB88 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any amendment, you should cease using the platform and may request account closure in accordance with our Terms & Conditions.
14 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the MMB88 Data Privacy team through the following channel:
Email:
[email protected]
Live Chat:
Available 24/7 directly on the platform
Response Time:
Within 30 calendar days for data rights requests; within 2 minutes for live chat
Operating Hours:
24/7, Malaysia time (GMT+8)
When submitting a data rights request, please include your registered account username and a clear description of your request to allow us to process it efficiently. We may need to verify your identity before actioning certain requests.
This Privacy Policy was last reviewed and updated on 1 January 2026. For queries about previous versions of this Policy, please contact our support team.